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Privacy & Cookie Policy

Last updated 25 July 2026

This page explains what we do with the information you give us, and what the cookies on this website are for. It applies to itruckrecovery.com and to enquiries you send us through it.

Who we are

Hubei iTruck Import & Export Trading Co., Ltd. β€” office in Wuhan, manufacturing in Suizhou, Hubei, China. We build and export wrecker bodies, rotators, flatbed carriers and towing equipment.

For anything on this page, write to [email protected] or message +86 199 4759 7881 on WhatsApp.

What we collect

When you send an enquiry

The quote form asks for your name, email address, country, the product you are interested in, and whatever you write in the message field. A phone or WhatsApp number is optional. That is the whole list β€” we don't ask for anything we don't need in order to quote you.

When you email or message us

We keep the correspondence, along with the address or number you contacted us from, so we can pick the conversation back up later.

Automatically, while you browse

If you have accepted analytics and advertising cookies, our measurement tools record technical information β€” approximate location from your IP address, browser and device type, which pages you looked at, and which advert or link brought you here. This is aggregate traffic data; it does not tell us your name.

Why we use it

  • To answer you. Preparing a quote, checking specifications, arranging shipping. Without this we cannot reply at all.
  • To run the order, if you go ahead β€” production, documents, freight booking, after-sales.
  • To understand our advertising. Knowing which campaigns bring real enquiries is the only way we can keep advertising sensibly. This one runs on your consent, and you can withdraw it at any time.

For visitors in the EU, EEA, UK and Switzerland: the first two purposes rest on performing or preparing a contract with you; the third rests on consent under the ePrivacy rules and the GDPR.

Cookies and tracking

A cookie is a small file a website stores in your browser. Some are needed for the site to work; the rest are optional and stay switched off until you say otherwise.

WhatSet byWhat it doesNeeds consent?
Your cookie choiceThis siteRemembers whether you accepted or declined, so we stop asking. Stored in your browser only.No β€” strictly necessary
Google Analytics 4GoogleCounts visits and shows which pages and countries our traffic comes from.Yes
Google Ads conversionGoogleTells us which advert led to an enquiry.Yes
Meta PixelMeta (Facebook, Instagram)Measures results from our Facebook and Instagram advertising.Yes
TikTok PixelTikTokMeasures results from our TikTok advertising.Yes

Until you accept, the advertising and analytics tools are held in a restricted mode that does not write cookies or build a profile of you. If you are visiting from Europe nothing optional runs before you choose. You can change your mind whenever you like:

Your browser's own settings can also block or clear cookies. Doing that will not stop you from browsing the site or sending us an enquiry.

Who else sees it

We do not sell your personal data, and we do not pass your contact details to other manufacturers or trading companies. We do rely on a small number of service providers who process data on our behalf:

  • Zoho β€” the CRM that receives the quote form and stores our correspondence with you.
  • Google, Meta and TikTok β€” analytics and advertising measurement, only if you have accepted those cookies.
  • Cloudflare β€” hosting and delivery of this website.
  • Freight forwarders, shipping lines and customs brokers β€” but only once you place an order, and only the details needed to move and clear your cargo.

Because we are a Chinese exporter working with international providers, your information will be handled outside your own country, including in China. Where we are asked for a transfer safeguard, we will put an appropriate agreement in place.

How long we keep it

Enquiries that do not turn into an order are kept for up to three years, because buyers in this industry often come back a season or two later. Order records are kept for as long as the commercial relationship lasts and afterwards for the period our accounting and export obligations require. Ask us to delete your record sooner and we will, unless the law says we must hold on to it.

Your rights

You can ask us to show you what we hold about you, correct it, delete it, or stop using it for advertising measurement. If you are in the EU, EEA or UK you also have the right to receive your data in a portable form and to complain to your national data protection authority.

Send any of these requests to [email protected]. We will come back to you within 30 days. There is no charge, and we will never treat you differently for asking.

Changes to this page

If we add a tool or change how we handle enquiries, we will update this page and the date at the top. If the change affects cookies, the consent banner will appear again so you can make a fresh choice.

Questions about anything here? Email [email protected] β€” a person reads it, and you will get a reply.